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Terms & Conditions

Deposit

A deposit of $100 per person should be submitted with your completed booking form. On receipt, a booking confirmation will be issued; confirming your place on the tour, and showing the date your balance becomes due. Tours booked within 30 days of departure for all of our motorbike tours will require payment in full at the time of booking.

Balance of Payment

Whenever possible communication will be carried out by email, we do not send a final invoice, so please note that we request the balance of payment for your tour one calendar month prior to departure. Late payment may result in the loss of your deposit and cancellation of your tour.

Surcharges

Circumstances beyond our control may dictate an increase in the cost of your tour. Any increase less than 2% of the published price will be absorbed within the original price - any increase over 2% we may need to add to the final invoice.

Your Responsibilities

To advise Easy Riders Vietnam of any illness, infirmity, allergies or dietary needs that may affect your touring holiday.
Be a competent rider with a machine that is road legal, mechanically-sound and of a type suitable for touring.
Hold a valid Certificate of Insurance covering machine, rider and pillion.
Have the ability to get yourself and/or bike home in the event of a breakdown, accident or emergency.
Personal Travel Insurance for yourself and pillion (if appropriate). This must include medical cover including any possible repatriation in the event of serious illness or accident. We also recommend you include cancellation cover.
Complaints Procedure
In the event of a complaint, in the first instance, you should approach the tour representative. If you still consider that your complaint has not been properly addressed, you should put your comments in writing and send them to:

Easy Riders Vietnam
71 Truong Cong Dinh Street
Dalat City
Vietnam